Q. Inter-library lending for staff and students


Coronavirus update:

We are now running a reduced Interlending and Document Delivery service to obtain eJournal articles and single eBook chapters held by other libraries in the UK and abroad. Unfortunately, the provision of physical loans cannot be facilitated at this time.

All College staff and students, as well as staff from King's Health Partners, may make requests for books or journal articles. Material available at King's cannot be requested through this service. Before making a request, please check the Library catalogue or Library Search to make sure that the item you require is not already available at King's or at Senate House Library.  Material held at other sites can be requested through King's inter-site service.

How to make a request

Requests can be made using the 'Inter-library loan' request form accessible via the Library catalogue. Login to the Inter-library loan form using your Library barcode and PIN.

By default, the form displayed when you first log in is for journal article requests. If the item you require is a book then please select the 'Request a Book' link. Fill in as much detail as possible. Fields marked with an asterisk are mandatory.

Once you have completed the form please click on 'Submit' - note that you will need to check the copyright acceptance box if you are requesting a journal article. You should now see a request confirmation and reference number.

Repeat the process to request more items or log out if finished.

Requests can also be made through Library Search  

Enter the title of the resource in Library Search. If the resource you are looking for cannot be found in the King's College London collection, please select the 'Expand My Results' option (top of the left column). This will bring up additional content not held at King's.

If you find the resource you are looking for, select the 'Request' link. This will bring up a page asking if you would like to order the resource through the Interlending and Document Delivery Service.  If you proceed, you will need to log in. After this you will be taken to the interlending request form with the bibliographic details of your chosen resource already populated in the relevant fields of the form. Fill in the rest of the form and submit.

Delivery times

We endeavour to supply material as soon as possible, however, delivery times vary according to the nature of the material requested and the source used for supply.

Average times range as follows:

Journal articles: 4-5 working days

Books: 1-2 weeks

Material that needs to be sourced internationally may take longer.

Checking the status of your request

You can check the status of your request in your library account when you log in to the Library catalogue and select 'ILL total/active requests'. One of the following codes will display and indicate what the status is:

Cancelled - Request has been cancelled (You should have received an email notification)  
Closed - An article/chapter copy has been received and issued to you or a loan has been returned to the supplying library
Loaned to library - Item is awaiting collection
Loaned to patron - Item is on loan to you
New - A new request has been submitted successfully by you and is awaiting processing
Sent to supplier - A request has been sent to a potential supplier and we are awaiting supply
Waiting patron response - We have sent you an email and are awaiting your response - e.g. for more reference information

Receiving journal articles

Requests delivered as PDF documents

You will receive many of your article requests as encrypted PDF documents via the British Library’s On Demand service.  Requests will continue to be delivered in the usual way to your registered King’s email address, but, in order to download and view your document, a short initial registration process is required.  Further details on how to do this, together with guidance and FAQs on how to retrieve your request, can be found here. Additionally, the British Library On Demand FAQs provide some basic troubleshooting advice.

Requests delivered as print copies

Please note that if we need to request copies from a UK library other than the British Library, they will supply us with a print rather than a PDF. This is due to copyright and publisher restrictions. You will be notified if a print copy has been supplied and it will be available for collection from your chosen pickup location library. If you are registered with Disability Support, or you are distance learner, please contact our team and we will post the article to your home address. 

Requesting theses

Full text of many UK theses are now available online via the British Library Electronic Theses Online Service (EThOS). Other UK and European theses may also be available online in institutional repositories, many of which can be searched via the DART Europe E-theses Portal.

Renewing books

When your ILL books are due, we will contact the lending library on your behalf to get a renewal - you no longer need to request renewals. If the item cannot be renewed or has been recalled, we will let you know when it should be returned.

There are no fines for overdue ILL books, but if they are not returned promptly when requested you may be invoiced for a replacement copy. The British Library standard replacement fee is £174.50. ILL items that have not been collected will not be renewed.

Late returns

Loan time varies depending on the policy of the loaning library, late inter-library loans do not incur fines, however, it is possible that you may be invoiced for the item if we are charged by the supplying library.

The late return of items impacts negatively on our service. The lending libraries have lent us material from their collection in good faith; if these items are returned late it means that they may be reluctant to lend material to us in the future. This potentially means that other students will not have the same opportunity to obtain items they need for research or study.

Cancelling a request

If you would like to cancel a request please email interloans@kcl.ac.uk



Inter-library Loans

Subscriptions & Access

G.35 Maughan Library

King's College London

Chancery Lane

London WC2A 1LR  

Tel.: +44(0)20 7848 7256


  • Last Updated May 19, 2020
  • Views 1116
  • Answered By Pete Garner

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