Q. I’m a returning student, what has changed in the libraries?


Over the last academic year, 2020-21, the libraries have been open with limited access due covid restrictions. As we enter the new academic year 2021-22 there will be a lot of changes as compared to pre-pandemic library services and policies. Below is a summary of some of the things that will be different:

Operational Changes:

  • We have been open since Sept 2020 and finally moving to entry without bookings on Monday 6 September.
  • We will no longer have information points/enquiry desks in the libraries instead we will a staffed Meet & Greet points nearer the entrances and a Meet Point elsewhere in the library, that staff will use as a base and then rove, assist, and monitor the spaces using iPads.
  • Our staffed hours will change to 09.00 – 19.00 Mon-Fri, 10-6 Sat-Sun as a trial this year. As well as staff onsite, some will be working from home and answering your enquires via live LibChat and emails (a phone service will return in October 2021).
  • We introduced our LibAnswers pages last year, with searchable FAQs you will find answers to a lot of your library questions.

Policy Changes:


  • We have mapped out and colour-coded the collections at the Maughan Library based on the collection names, these will be on new floor plans help to guide you to the areas and rooms with your subjects.


  • Last year we increased our provision of ebooks/chapters to all core books on your MyReadingLists where possible, this year we have extended that to include recommended books as well.
  • We updated our Library Management System (LMS) software, this will help us to streamline our workflows and provide better integration with external IT systems. For library users the main visible benefit will be that items will be available on Library Search and the shelves much quicker after being purchased. The only visible difference you will see will be in October when new “Get it here” buttons replace the current SFX buttons linking to eresources.
  • We have three new services for postgraduate researchers launching this year:

    ProQuest TDM Studio is a text data mining service for the subscribed eresources from ProQuest, who are the Library’s largest eresource subscriber. TDM Studio also has visualisation options and access to collaborative workspaces with Python and R coding tools.
    Gale Digital Scholar Lab is another data mining service for subscribed eresources from Gale, and allows for in-depth data gathering and analysis on those resources.
    KORDS is King’s new Research Data Repository which uses the Figshare platform. It serves as the institutional repository for long term storage and publication of research datasets and is available to all research staff and PhD students.

    These services will be available in September 2021.

  • Last Updated Sep 20, 2021
  • Views 2151
  • Answered By Pete Garner

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