Q. How do I print and copy as a visitor?

Answer

Our Visitor Printing solution allows visitors to the Library to use many of the same printing services available to staff and students at King's.

Please see our Joining Us pages for information on who is eligible for visitor access to our libraries, and how to apply.


Creating an Account

Visitors to the Library must create an account in Papercut before they can start using the available services. It is important that visitors are aware of the following:

  • All usernames are prefixed with 'g-' (e.g. 'g-johnny95'). When logging into a printer the visitor must type this username with the prefix.
  • The visitor must provide a valid email address and verify it before attempting to access services.
  • Per the university policy, no refunds or transfers of credit are permitted.

Adding Credit

Once a visitor has created an account and verified their email address, credit can be added to the account by:

  • Logging into Papercut and using a debit or credit card

OR

  • Locating one of the touchscreen kiosks in the Library and adding cash to their account.

Available Services

The following services are accessible to a visitor:

  • Copying
  • Web Print
  • Scan to Email
  • Email to Print

Prices

Visitors pay the same price as students for the print and copy services.* 

Prices are listed as per page

Size

Type 

 Cost

A4

Black & White 

5p

A4

Colour**

20p 

A3 

Black & White 

10p 

A3 

Colour 

40p 

*There is no charge for scanning.

**Colour is only available for copying services. Printing services are black and white only.


Support

The King's IT TechBars and Library Information Points are available to assist guests with creating accounts and using the services. If a guest has forgotten their password or needs it to be reset, they should contact the 24/7 IT Service Desk on 020 7848 8888.

If there is no recorded activity on an account in over six (6) months we will reach out to the guest via the email address s/he provided to confirm the account can be deleted.


 Further Reading

  • Last Updated May 05, 2020
  • Views 39
  • Answered By Pete Garner

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