Why do I get a SAML error when accessing reading lists?

Answer

Some users with multiple Microsoft accounts will receive a SAML error when they are accessing Leganto reading lists. If you receive this message, please try logging out of any other Microsoft accounts and clear your cache. Alternatively, you can try to login via a Google incognito window and authenticating to the KCL network as normal.

If this does not resolve the issue, please email library@kcl.ac.uk.

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  • Last Updated Aug 23, 2022
  • Views 81
  • Answered By Renee R.

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