How can I give feedback or make a complaint to the library?

Answer

We value your feedback about our services, collections and spaces, and continuously work with colleagues in faculties, IT and Estates & Facilities to improve your library experience.   

Please tell us how we can better meet your needs, or how we’ve made a difference to your King’s journey, by contacting us at library@kcl.ac.uk.   

All library staff are committed to providing an excellent experience to our students, staff and visitors, and Frontline librarians will escalate any concerns to library managers if you are not satisfied with our response.

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  • Last Updated Feb 26, 2026
  • Views 2035
  • Answered By Pete Garner

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