LibAnswers

Our aim is not to fine you, it is simply to get the books back so others can use them. 

You would only be charged a fine for the following reasons:

• If someone requests a standard loan item (identified by either no sticker or a blue sticker) you have out on loan, you'll be notified that you have seven days to return it. If you don't return the item by this return date it will become overdue and you will start to be charged fines.
• A short loan item (identified by either an orange or yellow sticker) is returned late, these can only be borrowed for 24-hours (or when the library is next open) and cannot be renewed.
• A laptop loan is returned late, these can only be borrowed for 72 hours and cannot be renewed.
• You haven't returned your loans by your account expiry date. 

​​​​​​​We charge the following amounts, depending on the type of item that has become overdue:

• Standard Loans: 50p per day
• Short Loans : 50p per hour or part of an hour
• Laptops loans: £5 per hour or part of an hour

If you don't return the overdue item within 7 weeks of the due date/time, it will be treated as lost, and we will charge you a lost item process fee.  

Account block

When your account becomes blocked, it means that you will be unable to borrow or reserve any further items from the library. Auto-renewals will still be in effect for any remaining standard-loan items you have.

Your library account will be blocked when either:

• you have failed to return an item that has been requested by another user within 7 days.
• the total arrears on your account reaches £10.

Your library account will also be fully blocked (completely restricted) once you complete your studies or leave the university.

If you are unable to return the book in person you can use our free UK postal returns service through Royal Mail to send items back to the library.

 if you have any queries or concerns, or you believe you have returned or lost the item, please email us directly at library@kcl.ac.uk