LibAnswers

The recall notification system is in operation, if you receive a notification about one of your books being recalled and you cannot return a book in person you can use our free UK postal returns service through Royal Mail to send items back to the library.

Fines will be applied to overdue recalled books, if you have any queries or concerns please email us directly at library@kcl.ac.uk

Our aim is not to fine you, it is simply to get the books back for shared use.

You would only be charged a fine for the following reasons:

• If someone requests a standard loan item (identified by either no sticker or a blue sticker) you have out on loan, you'll be notified that you have seven days to return it. If you don't return the item by this new return date it will become overdue and you will start to be charged fines.
• Short loan items (identified by either an orange or yellow sticker) is returned late, these can only be borrowed for 24-hours (or when the library is next open) and cannot be renewed.
• Laptop loans is returned late, these can only be borrowed for 72 hours and cannot be renewed.

We charge the following amounts, depending on the type of item that has become overdue:

• Standard Loans: 50p per day
• Short Loans : 50p per hour or part of an hour
• Laptops loans: £5 per hour or part of an hour

Account block

When your account becomes blocked, it means that you will be unable to borrow or reserve any further items from the library. Auto-renewals will still be in effect for any remaining standard-loan items you have.

Your library account will be blocked when either:

• you have failed to return an item that has been requested by another user within 7 days.
• the total arrears on your account reaches £10.

Your library account will also be fully blocked (completely restricted) once you complete your studies or leave the university.